NCR SelfServ™ 88 ITM

When integrated with NCR Interactive Teller Assisted Service Software, the SelfServ 88 ITM is a powerhouse, delivering both live teller services and ATM transactions on demand.

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LTA-380 Cash Recycler

The LTA-380 decreases customer wait times and reduces teller counting errors. Buying and selling of cash from the branch vault is minimized, and cash is available at the teller line throughout the day, creating new levels of operational efficiency

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NCR SelfServ™ 84 Walk-Up ATM

The SelfServ 84 is premium exterior through-the-wall multifunction ATM from NCR. It offers your customers a wide range of transactions like mixed cash and check deposit and bill payment.

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QSI Offers

Outsourcing & Managed Services

From installation and roll out to ongoing maintenance and cash management, we take care of everything, freeing you to focus on what matters most—serving your customers/members. Welcome to self-service, simplified.

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LogiCASH™

Reduce cash-related costs and simplify operations at the ATM with our forecasting service, QSI LogiCASH™. Built upon 30+ years’ experience, LogiCASH provides denomination-level just-in-time cash order recommendations for your ATM and ITM fleet.

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LogiCOIN™

Our proprietary software creates a seamless deposit experience from coin counter to checking account. The software resides on the Magner Coin Counter and integrates with the financial institution’s core platform enabling coin deposits directly into a customer account.

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QuickSolve™

QuickSolveTM is designed to operate as a backup or fail-safe for financial institutions as part of their business continuity planning (BCP). It's a backup service when existing providers are unable to meet commitments, for whatever reason. There's no cost to set up, and you only pay if you need us.

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Supplies

QSI stocks most commonly used consumables and supplies for the products we sell. We make it easy to reorder by phone or email.

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Customer Connect

QSI Customer Connect provides a real-time customer portal that gives our clients the ability to create and track service calls online, update information and see their entire account with a click of a button.

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Frequently Asked Questions

01.Does QSI service anything besides NCR ATMs?

Yes – QSI services all ATMs commonly sold in U.S. financial institutions, including Diebold & Hyosung. We also maintain TCRs, electronic security (alarm, access, video), and all traditional bank equipment. Ask us about our service exclusives!

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02.Do you have a leasing or outsourcing program?

Yes – QSI has several ways to solve the problem of replacing or upgrading equipment to meet budgets and time frames. These include leasing and outsourcing. Contact us for more information.

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03.Do you offer patch management?

Yes – QSI offers remote managed services through our RMC department. RMC is a cost-effective way to maintain software compliance. We also offer Symantec Endpoint Management, an anti-virus. These services are recommended by auditors and security experts, and they meet compliance requirements.

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04.What about supplies? Does QSI sell paper and consumables?

Yes – we stock most frequently requested supplies and can ship them out very quickly for you, and we have a simple reorder process. Contact us for more information.

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05.How hard is it to place a service call? Will I have to wait on hold for a long time?

QSI has several ways to place service calls. We accept calls, emails, or direct requests through our Customer Connect portal. You can also review open calls, history, or arrange to be notified by email of updates. We do our best to make it easy and quick!

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06.Do you have alarm monitoring?

Yes – QSI offers alarm monitoring through Rapid Response. Peerless service, Stringent, ongoing training, advanced technology, and multi-redundant infrastructure and operations at a great price make this an easy choice.

Alarm Monitoring

News

Covid-19 Update

Last month, we sent out information on our business continuity strategy in response to the global situation with COVID-19 (Coronavirus). If you want to know […]

15 Apr 2020
Electronic Journal

Recently I shared with a younger colleague the magic of the first fax machine I ever had.  Where we once had to “Fedex” or mail […]

25 Mar 2020
A Message from Greg Cahoe, CEO

Dear Partners,  Last week, we sent out information on our business continuity strategy in response to the global situation with COVID-19 (Coronavirus). As promised, I […]

20 Mar 2020
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