NCR SelfServ™ 88 ITM

When integrated with NCR Interactive Teller Assisted Service Software, the SelfServ 88 ITM is a powerhouse, delivering both live teller services and ATM transactions on demand.

LTA-350 Cash Recycler

The LTA-350 decreases customer wait times and reduces teller counting errors. Buying and selling of cash from the branch vault is minimized, and cash is available at the teller line throughout the day, creating new levels of operational efficiency

NCR SelfServ™ 84 Walk-Up ATM

The SelfServ 84 is premium exterior through-the-wall multifunction ATM from NCR. It offers your customers a wide range of transactions like mixed cash and check deposit and bill payment.

QSI Offers

Managed Services

QSI will make sure your ATM or ITM receives the appropriate updates (security patches, maintenance updates, and hotfixes) per manufacturer recommendations.

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Windows 10

Microsoft ends support for Windows 7 on January 14, 2020. We can help you make the most economical decision for your institution. Contact us for more information.

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NCR Interactive Teller

QSI offers NCR Assisted Service through Interactive Banker and Interactive Teller. Improve profitability, reduce cost, extend hours, expand services, and give flexibility to your customers.

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Security

Electronic security protects your people, your customers, and your assets. Trust QSI to recommend the best solutions for your alarm, video, access, and monitoring needs.

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Customer Connect

QSI Customer Connect provides a real-time customer portal that gives our clients the ability to create and track service calls online, update information and see their entire account with a click of a button.

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Supplies

QSI stocks most commonly used consumables and supplies for the products we sell. We make it easy to reorder by phone or email.

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Frequently Asked Questions

01.Does QSI service anything besides NCR ATMs?

Yes – QSI services all ATMs commonly sold in U.S. financial institutions, including Diebold & Hyosung. We also maintain TCRs, electronic security (alarm, access, video), and all traditional bank equipment. Ask us about our service exclusives!

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02.Do you have a leasing or outsourcing program?

Yes – QSI has several ways to solve the problem of replacing or upgrading equipment to meet budgets and time frames. These include leasing and outsourcing. Contact us for more information.

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03.Do you offer patch management?

Yes – QSI offers remote managed services through our RMC department. RMC is a cost-effective way to maintain software compliance. We also offer Symantec Endpoint Management, an anti-virus. These services are recommended by auditors and security experts, and they meet compliance requirements.

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04.What about supplies? Does QSI sell paper and consumables?

Yes – we stock most frequently requested supplies and can ship them out very quickly for you, and we have a simple reorder process. Contact us for more information.

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05.How hard is it to place a service call? Will I have to wait on hold for a long time?

QSI has several ways to place service calls. We accept calls, emails, or direct requests through our Customer Connect portal. You can also review open calls, history, or arrange to be notified by email of updates. We do our best to make it easy and quick!

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06.Do you have alarm monitoring?

Yes – QSI offers alarm monitoring through Rapid Response. Peerless service, Stringent, ongoing training, advanced technology, and multi-redundant infrastructure and operations at a great price make this an easy choice.

Alarm Monitoring

News

Moving to Windows 10

Microsoft ends support for Windows 7 on January 14, 2020.  Once support ends, security, performance, or bug updates and fixes will no longer be provided. […]

14 Feb 2019
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502-350-1000
officedispatch@qsibanking.com