Stay Informed 24 Hours a Day.
Building a mutually rewarding partnership…
The founding and guiding philosophy of QSI is, simply, to become a true partner with our customers.
QSI Customer Connect provides a 24 x 7, 365 days per year, real-time customer portal that gives our clients the ability to create and track service calls online, update location information and see their entire account with a click of a button. In doing so, customers have access to information at their convenience. With open lines of communication, a TRUE partnership is formed.
Available features include:
- Reviewable service history for each individual location
- Email Tracker – receive live e-mail notifications on status updates to your Service Dispatch Requests
- View Invoices
- Store ITM data and generate scorecards
- Service Dispatch Reports
- Available on smart phones and tablets
Customer Connect evolves with the needs of our customers, and we will continue to add features to this flexible system.
QSI, INC is an industry leader in using ground breaking technology that allows our Service Engineers to keep our customer portals updated in Real-Time.
QSI, INC has raised the bar with the most comprehensive Customer Portal application in the industry, and will continue to add value to the service experience with new features and improvements in the future.
The best technology is meaningless without the best engineers in the industry. We hire some of the most experienced and highly trained Service Engineers in the business. Many of our engineers have 20+ years of experience. Our Engineers are certified and stay up-to-date with leading-edge technology.
At QSI, when it comes to customer service, we set the standard!