QSI At Your Service™ is an all-inclusive outsourcing program from the name you trust for ATM service and equipment, QSI.
From installation and roll out to ongoing maintenance and cash management, we take care of everything, freeing you to focus on what matters most—serving your customers/members. Welcome to self-service, simplified.
Today’s environment has created unique challenges for financial institutions. What was once often considered a necessary evil has become a lifeline for customers who need banking services accessible remotely or from their car.
QSI At Your Service turns an operational and compliance headache into a secure, leading-edge, high-performing way to attract and retain customers, improving your ability to compete in today’s dynamic marketplace.
QSI At Your Service is ATMs, ITMs, TCRs made easy.
What does QSI At Your Service include?
Consulting – Find the best mix of equipment and services to achieve your goals.
Compliance – The cost and monitoring of ATM/ITM compliance is included.
Security – QSI’s SOC II Type 2 data center, combined with RMC and CyberSuite, provide a solid, secure environment.
Deployment – QSI can deploy quickly and efficiently.
Adaptive Management – Keeping pace with your expansion initiatives.
Account Support – A dedicated team manages day-to-day requirements and needs for our customer base.
Cash Services – Replenishment made easy with Titan Armored, a QSI company (select markets)
Branch / ATM Isolation – QSI can help separate your ATMs from your network with wireless (cellular) routers. Where cellular service is not available, QSI can provide a Managed VPN, either connected to your network or a separate off-network WAN connection.
Remote ATM Connectivity – With wireless (cellular) routers, QSI can drive your off premise / remote ATMs, delivering connectivity for transaction processing, QSI’s RMC, Alarms, Video, Check Imaging, and more
Transaction Processing – QSI now offers transaction processing through Columbus Data Services. Together, we offer a complete package of transaction processing services for ATMs and ITMs.
Preventive Maintenance – Routine cleaning of equipment and replacement of worn and deteriorating items.
Maintenance – 400 engineers deployed in 16 states keep equipment performing at or above your standards.
Support – QSI has advanced support engineers to advise and troubleshoot when needed.
Vendor Management – All implementation and maintenance is done by QSI employees. As your single source provider, QSI will manage any secondary vendor involved in the fulfillment process.