NCR Interactive Teller
- Supports migration of teller transactions to self-service
- Automates or supports personal teller services up to 24×7
- Can be placed in both traditional and non-traditional locations
- Lowers cost of teller transactions and increases teller productivity by centralizing your teller
- Offers one-to-one personal service to consumers in a more cost-effective way
Give your customers a highly personal banking experience, anywhere, anytime
NCR APTRA Interactive Teller allows banks to offer their customers the benefits of both self-service and the branch experience in one solution, closing the “intimacy gap.” NCR APTRA Interactive Teller combines video collaboration and remote transaction processing technology embedded within the ATM to give your customer the choice of self-service or connecting with a remote teller in a highly personalized, two-way audio/video interaction.
Migrate transactions to a lower cost channel and increase teller productivity
Using NCR APTRA Interactive Teller to support migration of routine transactions away from the teller counter to an ATM gives you the combined benefits of lower processing costs and faster transactions. A centralized teller can be redeployed to concentrate on service and sales, reducing the need for underused teller resource in branch and ensuring maximum productivity levels are achieved.
Deliver highly personalized and convenient customer service
Give your customers the ability to choose live face-to-face support for transacting at the ATM, as well as discussing other services and products. An easily monitored, centralized teller resource ensures consistently high service levels, wherever you choose to locate NCR APTRA Interactive Teller.
Enable increased product sales and revenue growth
NCR APTRA Interactive Teller enables an extended footprint and greater reach to engage with your customer on how relevant financial services solutions will support them in managing their life events, resulting in increased product sales and revenue growth.