Remote Managed Services – RMC

Remote Managed Services – RMC

Since 2015 QSI has offered remote managed services, beginning with basic RMC.  With RMC, QSI will make sure your ATM or ITM receives the appropriate updates (security patches, maintenance updates, and hotfixes) per manufacturer recommendations.

In addition, QSI can provide the following services as needed:

  • Log Retrieval
  • Remote Reboot
  • Clear faults and troubleshoot in support of service calls
  • Completion info for compliance
  • Push screens/images

Symantec EndPoint Protection

QSI partnered with Symantec to provide detection and response features which help expose, contain and resolve breaches resulting from advanced attacks through Symantec Endpoint Protection.

This anti-virus solution is maintained through a server in QSI’s RMC, and as updates are provided, they are deployed to all client devices.

Marketing Campaign Deployment

QSI prepares and deploys custom screens for your marketing campaign. Our flexible program allows for changes within a campaign to maximize your investment.

Electronic Journal (EJ) Downloads

We offer electronic journal through a secure link, available for downloading at any time.